AI TRANSFORMATION
Your team is using AI. They’re just not using it well yet.
01.
Hands-on, not hands-off
We come to your office and train your team in person. No video courses. No webinar links. We sit with your people, learn their workflows, and show them how AI fits into the work they already do. Every session is customized to your business.
02.
Platform agnostic
We’re not locked into Microsoft Copilot or any single ecosystem. We work with Claude, Gemini, ChatGPT, Microsoft 365, n8n, and whatever tools make sense for your business. While most IT providers push Copilot because it’s what they know, we give you options.
03.
Real tools you’ll actually use
We build custom GPTs, Gems, and automation workflows specific to your processes. Not generic prompts from the internet — tools designed around how your team works, your data, your tone, and your output requirements. Tools your team will use every day because they were built for their job.
Everyone’s experimenting with AI. Almost nobody has a plan for it.
Your employees are already using AI. The gap between “using AI” and “using AI well” is where businesses are losing time, producing inconsistent work, and missing the efficiency gains that AI should be delivering.
No strategy, just experimentation
Your team tried setting up AI projects. It didn’t stick. Different people use different tools with different approaches, and the output quality is inconsistent. There’s no company-wide approach to AI, no shared workflows, and no one owning the rollout. Everyone’s experimenting, but nobody’s implementing.
Locked into one ecosystem
Your IT provider told you Copilot is the answer because it’s what they know. But your team doesn’t like it, the results aren’t impressive, and you’re paying per-seat licensing fees for a tool nobody uses well. You haven’t explored Claude, Gemini, or open-source alternatives because nobody on your team has the breadth of knowledge to compare them objectively.
Training that doesn’t stick
You sent your team through an online AI course or watched a webinar series. They learned the theory. Then they went back to their desks and didn’t change anything because nobody showed them how to apply it to their actual job. Generic AI training doesn’t produce results. Role-specific, hands-on training — sitting with your people and building the workflows together — does.
4+
AI platforms we train and build on
50%
Time savings on content workflows
On-Site
In-person training, not video courses
Custom
Every GPT and workflow built for your business
Assess. Train. Build. Implement.
AI Readiness Assessment
We figure out where you are before we change anything
We meet with your team to understand your current AI implementation. What tools are people using? Are they on personal free accounts or company-managed platforms? Is anyone using Google Workspace with Gemini? Microsoft 365 with Copilot? Individual ChatGPT or Claude accounts? We map the current state so we know exactly where the gaps are and what infrastructure changes would make the biggest impact.
Platform Selection & Account Setup
We set up the right tools for your business
Based on the assessment, we recommend the AI platform or combination of platforms that fits your team’s needs and your existing infrastructure. Then we set everyone up properly: team accounts, personal profiles, project workspaces, and the configuration settings that make the difference between a tool that works and one that sits unused. If you’re already on a platform that’s working, we optimize it. If you’re on one that’s not, we show you what else is available.
Role-Specific Team Training
We train your people in person, for their actual job
This is the core of the engagement. We go on-site and work directly with your team members, role by role. Your sales team learns how to use AI for prospecting, proposals, and follow-up. Your content team learns workflows that cut production time in half. Your operations team learns process automation. Everyone learns how to write prompts that get consistent, quality results instead of the generic output they’re getting now. This is not a presentation. It’s hands-on, sitting-at-your-desk training customized to what each person does every day.
Custom GPT & Gem Development
We build AI tools that do your specific work
Generic prompts produce generic results. We build custom GPTs (ChatGPT), Gems (Gemini), and Projects (Claude) designed around your business processes. For one client, we built a Gem that takes a product image and part number and returns a fully optimized description with market pricing — turning a 30-minute manual task into a 2-minute automated workflow. For another, we built an article generation system that takes topic inputs and produces publication-ready content matching their voice and style guide. Every tool is built for your data, your tone, and your output requirements.
Workflow Automation & Process Integration
We connect AI to the systems your business already runs on
AI tools are most powerful when they’re connected to your existing workflows, not sitting in a separate browser tab. We build automations using n8n, Zapier, or native platform integrations that feed data between your AI tools and your business systems. CRM data that informs AI-generated proposals. Product data that flows into AI-optimized descriptions. Customer inquiries that get routed through AI-assisted response systems. The goal is efficiency that’s built into how your team already works, not an extra step they have to remember.
Tone, Style & Brand Governance
We make sure AI output sounds like your company, not like a robot
One of the biggest problems with AI adoption is that the output doesn’t sound like the company. We develop tone and style guides specifically for AI use, create custom instructions that enforce your brand voice across every platform, and train your team on how to maintain quality control. The result: your team produces more content faster without sacrificing the voice and standards your brand has built. This is the governance layer that most AI implementations skip — and the reason most AI-generated content is obvious and off-brand.
We don’t teach AI theory. We use these tools to run our business every day.
“Every AI tool we recommend to clients is a tool we use ourselves.”
Bryan Mull
Founder, Digital Mully
Every AI tool we recommend to clients is a tool we use ourselves. Claude runs our content production and strategic analysis. Gemini powers the custom tools we’ve built for client operations. ChatGPT handles specific automation workflows. We’ve tested all of them in production, not in a lab. That’s the difference between us and someone teaching from a certification course.
I’ve built custom GPTs that generate fully optimized product descriptions from a single image. I’ve developed content workflows that cut writing time in half. I’ve created tone and voice guides that keep AI output on brand across entire teams. I’ve set up article generation systems for government clients. I’ve trained development teams on using AI to write better proposals and win more business.
What I don’t see anyone else doing in our area is what we do: show up at your office, sit down with your team, learn their actual work, and build the AI tools and training around what they need. Not a seminar. Not a slide deck. Hands-on implementation that your people start using the same day we train them. That’s how AI adoption actually works — you have to make it about their job, not about the technology.
“What used to take 30 minutes now takes 2.”
Quotes from real clients with real outcomes. We are proud of our results and want you to be part of the story.
★★★★★
We had hundreds of products that needed optimized descriptions for our website and eBay listings. Digital Mully built a custom Gemini Gem that generates them from a photo and part number. It pulls in market pricing, writes the descriptions in our format, and produces output we can publish directly. The time savings alone justified the entire engagement.
Eric Byrne, Owner
Indusplex | WooCommerce & Zoho
★★★★★
Bryan came in and showed our team how to use AI for everything from writing category page content to developing client proposals to building custom GPTs for specific client use cases. The efficiency gains were immediate. We’re producing better work in less time, and our clients are seeing the results.
Development Partner
E-Commerce Development Firm
★★★★★
We needed a way to produce regular content for our website and newsletter without hiring additional staff. Digital Mully built an AI agent that takes our topic inputs and generates publication-ready articles that match our voice. It’s saved our team hours every month and the quality is consistent
Montgomery Township
Government Client — Pennsylvania
Frequently asked
Questions businesses ask before starting an AI transformation engagement. If you’re not sure where you fit, start with a conversation — we’ll give you an honest assessment of where AI can actually make a difference for your business.
My team is already using AI. Why do we need help?
Using AI and using it well are two different things. Most teams are on free personal accounts, writing prompts from scratch every time, and getting inconsistent results. There’s no shared approach, no custom tools, and no governance around quality or brand voice.
We come in and turn scattered experimentation into a structured implementation: the right platforms, proper account setup, role-specific training, and custom tools that produce consistent, high-quality output. The difference between “playing with AI” and “running your business on AI” is what we build.
Do we have to use Microsoft Copilot?
No, and that’s one of our biggest differentiators. Most IT providers push Copilot because they’re already in the Microsoft ecosystem and it’s the easiest recommendation for them to support. But Copilot isn’t the best tool for every team or every use case.
We’re platform agnostic: Claude for deep analysis and content. Gemini for Google Workspace integration and custom Gems. ChatGPT for automation and custom GPTs. Microsoft 365 for teams already embedded in that ecosystem. We evaluate your needs and recommend the platform — or combination of platforms — that actually fits. Sometimes the answer is Copilot. Often it’s not.
What does on-site training look like?
We come to your location and work directly with your team, typically over a series of half-day or full-day sessions depending on team size and scope. Each session is tailored to the roles in the room. Your sales team gets different training than your content team or your operations staff.
We bring laptops, set up accounts in real time, build workflows together, and make sure everyone walks out with tools they know how to use. For larger engagements, we can embed on-site for up to a month, working alongside your team daily until the implementation is fully adopted.
How is this different from an AI course or certification?
AI courses teach you how AI works in general. We show you how it works for your business specifically. A course gives you theory and generic examples. We sit at your desk, look at your actual workflow, and build the tools and training around what you do every day.
The difference shows up in adoption: teams that take a course go back to their desks and change nothing. Teams we train start using the tools the same day because we built them around the work they already do.
How long does a typical engagement take?
An AI readiness assessment takes one to two meetings. Platform setup and basic team training can be completed in a focused week. Custom GPT and workflow development typically takes two to four weeks depending on complexity.
A full organizational AI implementation with on-site training, custom tools, governance setup, and ongoing support is a multi-month engagement. Most businesses start with the assessment and build from there based on what we find.
Is this just for large companies?
No. We work with individual business owners who want 1-on-1 AI coaching all the way up to companies with 200+ employees who need a full organizational rollout. Some of our most impactful work has been with smaller businesses where a single custom AI tool transforms a core process.
A three-person company that saves 10 hours a week through automation gets the same proportional benefit as a 100-person company. The engagement size scales to fit, but the approach is the same: understand the business, train the people, build the tools.
How does AI transformation connect to your other services?
AI transformation connects directly to everything else we do. AI visibility audits assess how AI models perceive your brand online — a different service but a related conversation. The custom tools we build often support our SEO, content, and paid search work.
For e-commerce clients, AI-powered product descriptions and customer service automation tie directly into their store operations. For development teams, AI tools become part of the service offering they deliver to their own clients. Think of AI transformation as the efficiency layer that makes every other service perform better.
Your team is ready. They just need the right guide.
Let’s book a call and chat
An AI readiness assessment tells you exactly where your team stands, which tools fit your business, and what the first implementation should look like. No commitment beyond the conversation. We’ll tell you what we’d do and you decide if it makes sense.